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Legal
Policies

Legal

Transparency is at the heart of every journey. Here you will find our comprehensive terms of service, privacy protocols, and booking policies.

Terms of Service

By accessing and using the services provided by Cheap Safaris Africa, you agree to be bound by the following terms and conditions. These terms govern the relationship between the operator and the guest, ensuring a clear understanding of responsibilities during your African journey.

Our services include, but are not limited to, the arrangement of transport, accommodation, and guided wildlife experiences across Southern and East Africa. While we strive for care in every itinerary, wildlife sightings and weather conditions remain subject to nature.

  • All bookings are subject to availability at the time of reservation.
  • A non-refundable deposit is required to secure multi-day safari packages.
  • Guests are responsible for obtaining valid passports, visas, and health certifications.
  • Participation in safari activities is at the guest's own risk, though we maintain rigorous safety standards.

Privacy Policy

We use the personal details you send us to answer enquiries and manage bookings. This policy details how we collect, store, and utilize your information in compliance with global standards including GDPR and South African POPIA regulations.

Data Collection

We collect essential information required to facilitate your travel arrangements, including full names, dietary preferences, and emergency contact details. We do not sell or lease your data to third parties for marketing purposes.

Security Measures

All sensitive information is processed through secure, encrypted servers. Access to personal data is strictly limited to authorized personnel involved directly in your safari logistics.

Cancellation Policy

We understand that travel plans can change. Our cancellation policy is designed to be as fair as possible while accounting for non-refundable commitments made to our lodge and transport partners.

60+ Days PriorLoss of Deposit Only
30–60 Days Prior50% of Total Package
15–30 Days Prior75% of Total Package
0–14 Days Prior100% Non-Refundable

We highly recommend comprehensive Travel Insurance that covers trip cancellations to protect your investment in the event of unforeseen circumstances.

COVID-19 Policy

While the height of the pandemic has passed, we remain vigilant. Our health and safety protocols follow the latest WHO and local health authority guidelines to ensure a safe environment for both guests and staff.

We offer Flexible Rebooking options for guests who test positive prior to departure or encounter government-mandated travel restrictions. Our goal is to ensure you don't lose the opportunity to experience Africa due to global health circumstances.

Contact & Support

If you have any questions regarding these policies or require clarification on specific terms, please reach out to our legal and support team.

We aim to respond to all legal inquiries within 48 business hours.

Questions About Our Policies?

If you require a custom contract or have specific corporate travel requirements, our team is available to assist.

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